Your Trusted Partner in Community & Property Management

CMGT is a professional third-party HOA management company hired to handle the day-to-day operations of homeowner associations. We provide administrative, financial, and operational support so boards can focus on decision making while we manage the details. Our services are organized into five core areas:

Financial Management

• Collecting and posting homeowner assessments and payments
• Managing late fees, collections, and payment plans
• Preparing annual budgets and monthly financial reports
• Coordinating tax filings, audits, and insurance policies
• Processing vendor invoices and ensuring timely payments

Community Operations & Common Area Oversight

• Coordinating vendors and overseeing maintenance of common areas
• Managing bids, contracts, and service schedules
• Inspecting the community and addressing maintenance or corrective issues
• Monitoring insurance claims and association coverage

Rules Enforcement & Architectural Control

• Investigating homeowner concerns and violations
• Issuing notices and coordinating corrective actions
• Managing architectural review requests and approvals
• Assisting with dispute resolution and documentation

Communication & Homeowner Support

• Coordinating community mailings and official notices
• Responding to homeowner inquiries and concerns
• Managing resale and new-owner communications
• Maintaining a secure online portal with documents, calendars, financials, and online payments

Governance & Legal Support

• Maintaining records, governing documents, and official files
• Assisting boards with compliance and procedural matters
• Coordinating with legal counsel and providing required documentation

Running a successful association takes time, expertise, and consistent oversight. Developers focus on building and selling homes, not long-term management, and board members are dedicated volunteers balancing many responsibilities. Partnering with a professional management company brings the experience and accountability needed to protect your greatest investment: your property values. Studies show that homes in well-managed associations often maintain and even increase their value. At CMGT, we take care of the details so you can enjoy your community. We manage, you live.

No. CMGT is a professional management company hired to handle the day-to-day administrative tasks of the community, similar to vendors such as lawn or pool service companies. Our work is guided by the association’s governing documents (available on the community website under Documents) and directed by the Board of Directors, which may include the developer, builder, or homeowners.

We provide advice and guidance based on our years of experience, but the Board makes the final decisions to ensure the community is managed in the best interest of its homeowner.

Your association’s funds are allocated based on the annual budget approved by the Board of Directors. This budget outlines how money is used to maintain the community, cover operating expenses, and plan for future needs. A copy of the approved budget is available on your association’s CMGT website. In addition, CMGT posts monthly Income and Expense Statements and Balance Sheets, allowing homeowners to easily see how funds are collected and where they are being spent.

CMGT provides a secure online community portal where homeowners can access important HOA information. Once logged in, homeowners can view governing documents, community rules, the approved annual budget, monthly financial reports, and other key updates. This portal keeps homeowners informed, up to date, and connected to what’s happening in their community at all times.

CMGT keeps homeowners informed through a combination of digital and mailed communications. We send monthly email updates to homeowners who have provided an email address, sharing community news, work order updates, reminders, and helpful information. For transparency, we also distribute monthly Income and Expense Statements via email and post them on the community website.

In addition, CMGT sends physical mailings for items such as meeting notices, community events, and individual correspondence. When available, homeowners may opt into electronic-only communications, helping reduce mailing costs for the association.

CMGT conducts inspections at least twice each month. A Site Visit Specialist drives through the community to review common areas, amenities, and overall compliance with governing documents. As needed, the CAM may be on-site more frequently to meet with vendors, address maintenance issues, or oversee specific projects.

CMGT uses a team-based structure to ensure homeowner requests are handled quickly and efficiently. You can contact our dedicated customer service team by email at info@cmgt.org or by calling our office, where our automated system helps route your call to the appropriate department or team member. If you have access, the online community portal is another convenient way to submit questions, requests, or view updates about your account and community.

During community inspections, we compare what we see to the community’s restrictions and identify items that may need attention. The first letter is intended as a friendly reminder and includes references to the specific rules. We understand mistakes can happen, and if a letter is sent in error, you can always contact us to review and resolve it. Corrective Action letters are meant to keep the community looking its best, not to be a threat. For your reference, a Quick Reference Guide to all restrictions is available in the Documents section of the community website.

No. CMGT does not set or keep any late fees, interest, or fines. These rules are created by the Board of Directors in the association’s governing documents. CMGT’s role is simply to carry out the Board’s policies. Any fees collected go directly back into the HOA budget to support the community, not to CMGT.

CMGT and the association generally do not get involved in personal disputes between neighbors unless there is a clear violation of the community’s governing documents. Common neighbor concerns might include noise, shared property boundaries, or property damage such as ruts. If you believe a neighbor is violating a rule, please contact us. We regularly inspect the community and note items that may need corrective action, and we can guide you on how to address issues that fall under association rules. For personal disputes that do not involve a rule violation, we encourage neighbors to communicate directly and respectfully with one another.

• Association Portal (recommended)
• Online bill pay through your bank
• Mailed check or money order